Carpets and Curtains

Historically across the sector, all furnishings, flooring and window coverings are removed from a property regardless of quality when a customer moves out and the property becomes void. 

In January 2017, Orbit Housing Association ran a pilot project in Stratford-upon-Avon, which tested the process and impact of leaving good quality floor and window coverings in our properties. This included carpets, laminate and tiled floors, blinds and curtains. 

Over the course of the 12 month pilot, around 50 customers benefitted from gifted items, with the median replacement value in the region of £50. There are clear cost and time savings from a reduced workload on the Property Services team, no negative impact on void turnaround times and a reduction in landfill waste. 


  • Cost neutral to the organisation
  • Positive impact on void timescales - allows customers to move in quicker
  • Improved disposable income for customer
  • Reduces landfill and encourages recycling